1. Acceptance of Terms
By accessing or using enterprisetelecomsolutions.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use the Website.
These Terms apply to all visitors, registered users, and any other parties who access or use the Website. We reserve the right to update these Terms at any time. Continued use of the Website after changes constitutes acceptance.
2. Services Description
Enterprise Telecom Solutions ("ETS") provides an informational website and lead generation platform for enterprise telecom solutions including, but not limited to: International Toll-Free (ITFS), VoIP Minutes, SIP Trunking, SD-WAN, Telecom Cost Audits, Global Bandwidth, and Direct Internet Access (DIA).
The Website also provides: (a) curated news and insights on IT, AI, and Telecom; (b) an AI-powered chatbot for general information; and (c) a user portal for registered users to track their service interests.
The Website is informational only. No service contract, pricing commitment, or guarantee is implied by information presented on this Website. Actual service agreements are subject to separate written contracts.
3. User Obligations
You agree to:
- Provide accurate, truthful information when using our contact form or registering an account.
- Not use the Website for any unlawful purpose or in violation of applicable regulations.
- Not attempt to gain unauthorised access to any part of the Website, server, or database.
- Not transmit spam, malware, or any harmful content via our chatbot or contact form.
- Not scrape, copy, or reproduce Website content for commercial purposes without written permission.
- Maintain the confidentiality of your account credentials and notify us immediately of any breach.
4. User Accounts
Registration on the Website is through email verification or Google OAuth. You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms.
You may delete your account at any time through your dashboard. Upon deletion, your personal data will be anonymised or erased in accordance with our Privacy Policy.
5. Intellectual Property
All content on this Website, including text, graphics, logos, images, and software, is the property of Enterprise Telecom Solutions or its licensors and is protected by Indian and international copyright law.
You may access Website content for personal, non-commercial informational purposes only. Any other use requires written permission from ETS.
By submitting content to us (e.g., through the contact form), you grant ETS a non-exclusive, royalty-free licence to use that content to provide our services.
6. Disclaimer of Warranties
The Website is provided "as is" and "as available" without any warranties, express or implied. ETS does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
Information on the Website, including AI chatbot responses and third-party RSS news content, is for general informational purposes only. ETS does not warrant the accuracy, completeness, or timeliness of such information.
7. Limitation of Liability
To the fullest extent permitted by law, ETS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website, including but not limited to: loss of profits, data, goodwill, or other intangible losses.
ETS's total liability for any claims arising under these Terms shall not exceed INR 10,000 (ten thousand Indian Rupees) or the amount you paid to ETS in the preceding 12 months, whichever is greater.
8. Indemnification
You agree to indemnify, defend, and hold harmless ETS and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your use of the Website.
9. Termination
We reserve the right to suspend or terminate your access to the Website, with or without notice, for any breach of these Terms. Upon termination, your right to use the Website ceases immediately.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation for a period of 30 days.
11. Contact Us
For any questions regarding these Terms, please contact us at legal@enterprisetelecomsolutions.com or via our Contact page.